StateState machineMedium

E-commerce order lifecycle

State transitions of an order from creation through fulfillment, cancellation, or refund.

What this diagram shows

Step 01

Creation

Orders start in Created and move to Paid once payment is captured.

Step 02

Fulfilment branches

Paid orders either ship and complete, or roll back via refund.

Step 03

Terminal states

Cancelled, Completed, and Refunded all close the lifecycle.

About state diagrams

State diagrams describe the states an entity can be in and the transitions between them. Use them for order lifecycles, subscription statuses, approval flows, or any object with meaningful modes.

This template is written in Mermaid — plain text you can edit, version in git, and regenerate the image from any time.

View Mermaid sourcePlain-text diagram syntax — copy or edit directly.

diagram.mmd

1stateDiagram-v2
2  [*] --> Created
3  Created --> Paid: payment captured
4  Created --> Cancelled: user cancels
5  Paid --> Fulfilled: shipped
6  Paid --> Refunded: refund requested
7  Fulfilled --> Completed: delivered
8  Fulfilled --> Refunded: return approved
9  Cancelled --> [*]
10  Completed --> [*]
11  Refunded --> [*]

Related templates

More templates that cover similar workflows.

STATE

Atelier

Subscription status transitions

Subscription states covering trial, active, past due, cancelled, and expired flows.

State machineSimple5 nodes